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Pronto Packaging Celebrates 25th Anniversary Milestone
PRONTO PACKAGING: Celebrating 25 Years of Excellence in Queensland
1 OCTOBER 2024
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“Be adaptable and never give up.” - Dom Donato, Head Owner “Twenty five years ago I decided to buy a business. My wife fully supported my decision and we purchased 'Bernie's Bags' - a small packaging business supplying mainly fruit shops with 30 clients on the books. The decision was fuelled by my ambition to better provide for my family.” This year marks an incredible milestone for Pronto Packaging as we celebrate 25 years of innovation, reliability, and top-notch customer service. Under the leadership of Dom, the visionary behind Pronto Packaging, our company has grown to become a trusted partner for businesses across Queensland and beyond. Dom’s unique approach to building long-lasting relationships with customers has been the cornerstone of our success. |
From day one, Dom understood that providing more than just a product was key to keeping customers loyal. He has nurtured relationships by being transparent, listening to client needs, and offering customized solutions that exceed expectations. Whether it's our sustainable packaging options, custom branding services, or our eco-friendly carton boxes, Pronto Packaging has always delivered with efficiency and care.
Our commitment to high-quality packaging and staying ahead of industry trends, like government regulations on sustainability, has made us a go-to choice for businesses in Queensland. Dom’s leadership has instilled values of integrity, customer focus, and innovation throughout the company, ensuring we remain a trusted and reliable partner.
Photo: Pronto Packaging Head Owner, Rina Donato at the office display showroom with Annie in sales.
Dom’s wife, with her keen eye for detail and customer relations, has ensured that our clients receive personalized attention, making sure every need is met with care. His brothers, known for their strategic and operational prowess, have streamlined our processes, making us more agile and responsive to industry changes. This balance of skillsets has allowed Pronto Packaging to grow stronger, providing reliable and efficient packaging solutions while keeping customers at the heart of every decision.
“As the journey continued sustainability was another factor we also considered when offering custom printing.”- Steve Donato, Head Owner “Custom branding became integral to our business, we saw the impact it had on our customers. By offering a printed packaging solution, we helped our clients stand out in a competitive market.” |
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With each family member contributing their unique expertise, the saying has never rung truer: “Four heads are better than one.” Their collaboration is the foundation of the company's continued success, allowing Pronto Packaging to evolve while staying true to our core values of excellence and innovation.
"After 25 years in the industry, we’ve learned what works best for both us and our customers, and we’re always striving to improve."
- Rob Donato, Head Owner
“My role combines customer service, visiting larger clients weekly, and coordinating at Pronto to ensure we have the right staff and vehicles for efficient deliveries. Our staff are trained to provide a seamless experience—from placing your order with our service team to accurately picking in the warehouse and delivering to your location. It’s fast-paced and can be challenging, but we always find a solution.”
Our commitment to high-quality packaging and staying ahead of industry trends, like government regulations on sustainability, has made us a go-to choice for businesses in Queensland. Dom’s leadership has instilled values of integrity, customer focus, and innovation throughout the company, ensuring we remain a trusted and reliable partner.
As we reflect on 25 years of success, we remain dedicated to offering superior products, exceptional customer service, and eco-friendly solutions that meet the evolving needs of businesses. Here's to the next 25 years of packaging excellence with Pronto Packaging!